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9625-154-170  (10 a.m to 6:30 p.m) (Sun Off) help@xcellinsindia.com

Key Features

Our services are aimed at providing you with a never before customer experience. Read on to know more.

WORLDWIDE DEVICE SUPPORTED

We provide coverage to the devices purchased outside India.



48 HRS SERVICE PROMISE

Your device will be serviced/replaced within 48 * hours of your complaint being registered. This is our 48 hours Service Promise. No more waiting for weeks and months and calling repeatedly for updates. Stress free service is what we bring to you.

BUY WITHIN 30 DAYS

You can apply for our protection plans within 30 days of buying your mobile * , using our app. No need to hurry. XCellIns India offers your best in class add-on time.

OPTIONS TO CHOOSE FROM

Plans available for various devices across segments, in two formats- Economy and Prime. Freedom to choose what you need.


IN-TRANSIT PROTECTION

Your device is secured even when it is in transit. We take extra care to make sure your devices reach you in the best possible condition, if not perfect.

FREE PICKUP AND DROP SERVICE

The service centre comes to you. No lines, no tokens, no searching for centre in some remote, desolate location. We pick your device up and deliver it right to your doorstep. Hassle free service at its best.

How Mobile Protection and Laptop Protection Services Works?

Step by step process of Xcellins takes away your Mobile protection and Laptop Protection worries when it gets Damaged. Read on to know more.
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BOOKING A COMPLAINT

Need our Mobile Protection services? Just give us a call anytime, any day if you are looking for Laptop or Mobile Protection. You can also lodge a complaint using our website of your Stolen Mobile Phone or Damaged Laptop, or by sending a SMS or an email. Immediately after registering your complaint about your Damaged Gadget, you will get a confirmation on your registered number.

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PICKUP OF DAMAGED DEVICE

After your complaint is registered, we will reach you within 8 hours refarding your Stolen Phone, Damaged Laptop or Damaged Mobile Phone * . XCellIns India Executive will collect the device from your registered address. You are requested to keep the original bill handy, as service centres may ask for the same based on their policy.

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DELIVER TO THE SERVICE CENTER

Once pickup is complete, your device is taken to its respective authorised service centre. The problem is explained and appropriate actions taken. All you have to do is sit back, relax and leave the worrying to us, while you track our progress on your app or our website.

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ESTIMATE APPROVAL

Once the Insurer approves estimate of your claim, you will be notified via your app and email.

Custom Post Types

DELIVERY OF YOUR DEVICE

Once the repairs are complete, we will pick it up from the service centre and deliver it right back to your doorstep.

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DELIVERY CONFIRMATION

You will receive a delivery confirmation message via SMS as well as email. You can give your feedback regarding the service there.

Gadget Cover

At XCellIns India, We value your time. Your devices are your link to your business, family, or life and any damage to them hinders the flow of your routine. This is where we come in. With our range of protection plans, we ensure that your devices are repaired/replaced within 48 hours * . Our pick and drop service saves you the hassle of standing in line and long, frustrating conversations with customer care. It is time to do away with insurance policies that provide you conditional cover. Your satisfaction is what matters most to us, and prompts to go the extra mile to give you a customer service that is unparalleled. We are XCellIns India, like none other.

Plan Comparison

XCI Eco
Starting From
₹ 699
Onwards

  • Duration of protection plan - 1 year
  • Protection cover against Accidental Damage
  • Protection cover against Fire Damage
  • Protection cover Liquid Damage/Spill
  • Doorstep Pickup and Drop Service for damage repairs
  • 24/7 Assistance (Get instant answer to your gadget protection related queries)
  • Hassle-free, Cash-less Claim management and processing

XCI Prime
Starting From
₹ 1149
Onwards

  • Duration of protection plan - 1 year
  • Protection cover against Accidental Damage
  • Protection cover against Fire Damage
  • Protection cover Liquid Damage/Spill
  • Protection cover against Theft/Stolen/Burglury
  • Doorstep Pickup and Drop Service for damage repairs
  • 24/7 Assistance (Get instant answer to your gadget protection related queries)
  • Hassle-free, Cash-less Claim management and processing

Client Testimonials

  Jyoti Diwakar Sharma
  Pune, Maharashtra
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Good and comfortable transaction. there always a scope of improvement , keep it up.

  Bhushan Kumar
  New Delhi, Delhi
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Excellent service I have no word to say good communication

  SAGAR CHHABRA
  Delhi, Delhi
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I am very happy with Xcell team. All the agents are very helpful. Especially Rohit was great.

  Ankita Singh
  Delhi, Delhi
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When it comes to insure your mobile phone in India go for Xcellins

  Sunil Gupta
  Arang, Chhattisgarh
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I had to do Mobile Insurance of Iphone X so I had contacted these guys for the same and they helped me in the best way they could with Calls and Emails.

  S P Singh
  New Delhi, Delhi
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The team is very cooperative and supportive, service is excellent,

  Dimple Mattoo
  Ghaziabad, Uttar Pradesh
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Really very quick support keep it up guys

  Bhanu Chandra
  Krishnarajapura, Karnataka
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Soo nice

  Anandaraman Marimuthu
  Dindigul, Tamil Nadu
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Good

  Laikh Khan
  Dharampuri, Madhya Pradesh
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good service better customer support

  Biswa Ranjan Jena
  Jajpur, Odisha
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Good work.

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